Privacy Policy

1. Legal Disclaimer

All content, media, and information provided by Kopala Films is for informational and entertainment purposes only. While we strive for accuracy, Kopala Films makes no warranties regarding the completeness, reliability, or suitability of any information.
Kopala Films is not liable for any loss, damage, or inconvenience resulting from the use of our website, services, or content.
External links to third-party websites are provided for convenience only. We do not endorse or assume responsibility for the content, privacy practices, or policies of these third parties.
By engaging our services, clients acknowledge that all creative work, including videos, photos, and productions, are subject to agreed contracts and copyright laws

Privacy Policy - the basics

Kopala Films may collect the following:

Personal Information: Name, email, phone number, billing address, or other contact details.
Transactional Information: Payment and booking details, invoices, receipts.
Website Usage Data: IP address, browser type, pages visited, and time spent on our site (via cookies and analytics).
Media Content: Photos, videos, recordings, or other media submitted by clients or captured during services.

What to include in the Privacy Policy

2.2 How We Use Your Information

We use collected data to:

Provide, manage, and improve our film, photography, and production services.
Communicate with clients, collaborators, and website users.
Process payments, invoices, and service bookings.
Promote our services (with consent).
Comply with legal obligations.
2.3 Sharing of Information

Kopala Films does not sell, rent, or trade your personal data. Data may be shared only:

With trusted service providers aiding in service delivery (e.g., payment processors).
When required by law or legal proceedings.
During mergers, acquisitions, or business transfers, if applicable.

2.4 Cookies and Analytics

We may use cookies and tracking tools to:

Understand website traffic and user behavior.
Improve website functionality and user experience.
Tailor marketing content.
Users may disable cookies in their browser, but some site features may not function properly.
2.5 Data Security

We implement reasonable technical and organizational measures to protect personal data from unauthorized access or disclosure. However, no online system is completely secure.

2.6 Data Retention

Personal data is retained only as long as necessary for service provision, legal compliance, or contractual obligations. Data is securely deleted or anonymized when no longer needed.

3. Specifics for Kopala Films
Service Media: All raw footage, photographs, and productions captured by Kopala Films remain protected under copyright unless otherwise agreed.
Client Projects: Information shared for film or media projects (scripts, concepts, recordings) is confidential and used solely for project purposes.
Collaborators and Contractors: Data shared with partners (freelancers, production staff) is used only for the purpose of fulfilling assigned projects.
Promotions and Marketing: Client consent is required before sharing any project media publicly for marketing purposes.

4. Children’s Privacy

Kopala Films does not knowingly collect information from children under 13. If such data is discovered, it will be promptly deleted.

5. Your Rights

Depending on your location, you may:

Access, correct, or update your personal data.
Request deletion of your data.
Opt out of marketing communications.
Withdraw consent to data processing where applicable.

Contact us at kopalafilms@ymail.com
or +260 966 929 919 to exercise any rights.

6. Changes to This Policy

Kopala Films may update this Privacy Policy and Legal Disclaimer. The latest version will be posted on our website with an updated effective date.

7. Contact Information

Kopala Films
Email: kopalafilms@ymail.com